Preparing your client for a life insurance exam can be an extremely important part of the underwriting process
. In addition, many insurers require a “senior supplement” exam for applicants age 70 and older. There are different types of exams, but most of the questions and activities are similar.
The exam may be given in person by the paramed or medical doctor who is doing the regular physical exam. In other instances, the exam is completed with a phone interview by the insurance company or a contracted vendor of the insurance company. Phone interviews
tend to be recorded. (If your client has a hearing problem, instruct him or her to notify the examiner — your client should be able to hear the questions clearly. The examiner will also make sure the phone connection is good, especially if your client is using a cell phone.)
Most of the questions are very similar despite the type of exam that is being done. Here is a list of the most common types of questions include:
Day of the week, date, client age, birthday, address, current U.S. president and past president.
Cleaning, laundry, meal preparation, shopping, handling of finances, mowing the lawn, driving, any falls sustained and medication compliance. A sample question may be, “Could you recognize if there is a change in the appearance of the pills for an ongoing prescription when a new bottle of medication is opened and question it?”
What type of exercise
does the client participate in, and how often?
Delayed word recall
The examiner will say several words, usually 3 to 10, and ask clients to repeat as many as they can remember a few minutes later. Some carriers may want your client to use the words in a sentence.
Simple math questions may be asked. For example, “Start at the number 20 and continue to subtract three from 20 until you reach zero.”
Mobility, aka “get up and go” test
The examiner will time how long it takes for your client to stand up, walk 10 feet, turn around and sit down again. Some carriers also require the person to stand up and sit down up to five times in a row.
The examiner says a time of day, for example, 10 after 10, and your client is asked to draw a clock with the hands pointing to the proper numbers.