A recent survey by Fidelity Invesments’ Consulting Services business offers mixed news for the industry, revealing that 72 percent of employees believe that the benefits they receive at work are better than, or as good as, what most other companies offer. That’s the good news.
The bad news is that the majority also believe the value of their benefits has dropped, with 61 percent of workers saying they are paying more for their benefits, but receiving less than they did in 2007.
Granted, that last part isn’t anything new, but it provides further evidence of a glaring problem that those in the industry struggle with every single day.
Still, the first part did surprise me a little. It seems like everywhere you go, someone is complaining about the quality of their company’s benefits. Here’s a thought: maybe people just like to complain.
Another thought is that those in the industry are doing the best they can with what they’re given. Despite steady increases in cost and annual reports panning the overall quality of America’s health care, the fact that so many felt they were being offered comparable benefits to those of their peers makes me think that brokers and the companies themselves are striving to offer the best benefits they can at the best prices they can manage. I know these surveys aren’t exactly scientific, but it seems to me like a positive, and given everything going on lately, we’ll take anything we can get.