Five dumb things salespeople do
By Jesse Giuliani
By Dr. Kerry Johnson, MBA, Ph.D., speaker at SMAX
1. They don’t become students of their craft.
They begin strong selling careers, and they really get into it — but then they go to sleep at the switch and forget to do things like read industry publications or new books by sales masters. They don’t go to sales seminars. They don’t listen to recordings or view videos on sales-related topics. In short, they don’t constantly reinvigorate themselves.
I am amazed by salespeople who don’t spend more than $10 a year on their own professional growth. We’re in a profession that’s changing by leaps and bounds, and we’re already into the 21st century. If you’re still selling the way you sold in the last century — you’re in trouble.
2. They don’t “narrowcast” their offering.
They don’t become specialists at a segment, or a particular type of market, or at delivering a specific type of product. They stay generalists.
Think about it. People get paid more to be medical specialists than they do to be medical generalists. The specialist has narrowcasted his offering.
The most successful salespeople master the art of narrowcasting their offerings. They become well-known specialists in selling one thing, and people come to them for that one thing, every time they need it.
3. They fail to position themselves correctly.
The way people position themselves determines how they’re seen by their prospects and customers. In short, people pay attention to people whom they perceive as having something important to say to them.
The best way to sell is to not position yourself as a salesperson, but to position yourself as an expert. One of the best ways we’ve seen to position yourself is to host an information session or how-to clinic on a topic related to what you sell. For example, a realtor might offer a seminar on “How to Get Financed for the Home You Want.”
The goal of these sessions isn’t to sell something, per se. Instead, it’s to show people you know a lot about everything to do with your business, and that you’re willing to share your knowledge.
4. They fail to prospect.
This is huge. The biggest cause of failure in sales is having an inadequate supply of qualified prospects. How do you get prospects? Like I mentioned earlier — host informative sessions for prospective clients. Or send mailings to targeted lists. Speak at association meetings. Host user’s groups. Offer a Webinar.
You always should have multiple methods of prospecting, because you want to be sure you’ve got a variety of types of prospects constantly filling your pipeline. Take advantage of all the latest digital technologies that really can make it seamless and simple to deploy effective prospecting strategies into the marketplace.
5. They get in front of the wrong people.
There’s an old statement that goes like this: “You can’t get rich selling to the wrong people.” You had better be in front of people who:
- Can make a decision.
- Have a need.
- Have a perceived problem, or a “pain.”
- Are willing to listen to you.