Most employers don’t seek employee feedbackNews added by Benefits Pro on March 6, 2013

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By Amanda McGrory-Dixon

Forty-seven percent of employers consistently seek employee feedback, and only 37 percent of those employers act on that feedback, according to the Work and Well-Being Survey by the American Psychological Association.

Additionally, more than one-third of employees say they face chronic work stress, low salaries, few advancement opportunities and heavy workloads. Only 39 percent of respondents say they have enough advancement opportunities, and 51 percent of respondents report feeling valued in the workplace.

Meanwhile, 46 percent of respondents say they are properly compensated monetarily, and 43 percent of respondents say they receive nonmonetary recognition. Another 43 percent of respondents say recognition is measured by fair performance evaluations.

When it comes to a healthy workplace, only 36 percent of respondents say their employers offer adequate avenue to manage stress, and 44 percent of respondents say they are offered enough resources to meet their mental health needs. Furthermore, only 59 percent respondents say they have acceptable employer-provided health insurance, and 42 percent of respondents say their employers encourage healthy lifestyles. Thirty-six percent of respondents say they consistently participate in workplace health and wellness programs.

As 65 percent of respondents agree that work as a major contributor of stress and 35 percent of respondents say they usually feel stressed during the workday, employers should offer resources to manage this, APA maintains.

"This isn't just an HR or management issue," says Norman B. Anderson, Ph.D., CEO of APA. "The well-being of an organization's work force is a strategic business imperative that is linked to its performance and success."

Women continue to feel less valued than men in the workplace. In fact, 35 percent of female respondents say they have enough career advancement opportunities as opposed to 43 percent of male respondents. Women also feel more stressed in the office at 37 percent in comparison to 33 percent of male respondents.

The survey also finds that 52 percent of respondents say their employers value work-life balance. This is supported by the fact that only 39 percent of respondents say they have flexible work options, and 30 percent of respondents say they have benefits that allow them to better meet their nonwork demands.

"When employers acknowledge that employees have responsibilities and lives outside of work, they can take steps to promote a good work-life fit and help individuals better manage these multiple demands," says David W. Ballard, Psy.D., MBA, head of APA's Center for Organizational Excellence. "Forward-thinking organizations are re-evaluating work practices, providing employees with resources that support well-being and performance and applying new technologies that help shift work from somewhere we go from nine to five to something we do that is meaningful and creates value."

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